NFC18 Program

This year’s National Franchise Convention has shaped up to be one of the best yet. With a very exciting program, exceptional topics and some of the industry’s most highly regarded thought leaders, the bar has been set even higher for this year’s event!

TBC
Coming Soon
TBC
Coming Soon
TBC
Coming Soon
TBC
Coming Soon

Served in the Promenade Foyer & Promenade Hall. Network with your peers and meet our exhibitors to find out the latest information about products and services available in the franchising sector.

Promenade Foyer & Promenade Hall – Level 1
The Bakers Delight story and taking franchisees on the Journey
CCH1&2 – Level 2

Interactive discussions of up to 10 attendees and a subject matter expert sharing experiences, solving problems, and gaining practical advice on a range of hot franchising topics.

Exhibition Hall – Ground Floor

Served in the Promenade Foyer & Promenade Hall. Network with your peers and meet our exhibitors to find out the latest information about products and services available in the franchising sector.

Promenade Foyer & Promenade Hall – Level 1

Buzzwords: HR, Dispute Resolution, Management
A franchise dispute doesn’t need to spell the end of a productive franchise relationship. Early recognition and resolution can ensure a constructive outcome for both parties.

CCH3 – Level 2

Buzzwords: Innovation, Customer Loyalty, Technology, Social Media
Learn how to embrace technology and automation to improve the customer experience, engagement and loyalty.

M1&2 – Level 1

Buzzwords: Compliance, Payroll, Reporting
Single Touch Payroll (STP) reporting is here! For some Franchise systems this meant being ATO compliant by July 1st 2018, but from July 1st 2019 every Franchise system who pays even one employee is impacted and the ATO tells us 70% businesses won’t be ready for this major change to the way businesses report payroll.

Aiming to demystify all things compliance, this session will unpack the biggest compliance issue the Franchise sector will face in 2018/19.  MYOB has worked directly with the ATO to develop and roll out STP so there is no-one better placed to deliver the nuts and bolts of how this will impact the franchise sector, and how your Franchisees can prepare themselves and successfully make the transition to this new reporting process.

We will take through the changes and arm you with the knowledge to make the transition to STP reporting easy and a success for your business.

M5&6 – Level 1

Buzzwords: Franchisee, Field Support, Operations
Happy and profitable franchisees are at the heart of every successful franchise system. Help your franchisees to maximise their potential and the potential of your franchise network.

CCH3 – Level 2

Buzzwords: Data, Marketing, Customer, Strategy
Discover how analysing your data can help you understand customer behaviour and redefine your marketing strategy.

M1&2 – Level 1

Served in the Promenade Foyer & Promenade Hall. Network with your peers and meet our exhibitors to find out the latest information about products and services available in the franchising sector.

Promenade Foyer & Promenade Hall – Level 1
7:30 am - 8:15 am
Breakfast

Served in the Promenade Foyer & Promenade Hall. Network with your peers and meet our exhibitors to find out the latest information about products and services available in the franchising sector.

Promenade Foyer & Promenade Hall - Level 1

Served in the Promenade Foyer & Promenade Hall. Network with your peers and meet our exhibitors to find out the latest information about products and services available in the franchising sector.

Promenade Foyer & Promenade Hall - Level 1
10:40 am - 11:25 am
Culture Keynote: Amy Smith

To build a great social sector organisation, you need much more strategic rigour and determination than your average business corporation.  That’s why so many of them limp along with a charity mindset, living hand to mouth and never able to achieve enough scale or have enough impact.

What does it take to become a truly great non profit business?  Like most great businesses, the right people in the right jobs, with a mentality of enlightened self interest and an indomitable will, plus a great brand, are all critical.  Mostly, you need to turn good intentions and passion into a roadmap and know what levers to pull and what matters most because you literally have nothing to lose.

Amy Smith explores what it takes to create an organisation that can achieve its purpose with passion and deliver great performance in the non profit sector.

CCH1&2 – Level 2

Interactive discussions of up to 10 attendees and a subject matter expert sharing experiences, solving problems, and gaining practical advice on a range of hot franchising topics.

Exhibition Hall – Ground Floor

Served in the Promenade Foyer & Promenade Hall. Network with your peers and meet our exhibitors to find out the latest information about products and services available in the franchising sector.

Promenade Foyer & Promenade Hall - Level 1

Buzzwords: Marketing, Engagement, Communication
Looking to rebrand? Have a new marketing initiative that you want to roll out across your franchise network? Gain strategies to engage your franchisees from those who have done it before.

CCH3 – Level 2

Buzzwords: Recruitment, Expansion, Management
Do you have a plan to recruit the right franchisees for your brand? And what are the key characteristics of successful franchisees? Attend this session to learn more.

M5&6 – Level 1

Buzzwords: Business Development, Sales and Marketing, Articulating your point of difference, Pitching Skills
How to pitch your business to stand out from the pack.

Learn how to pitch your business, your services, a new offering or initiative to customers, potential customers and stake-holders.

M1&2 – Level1

Buzzwords: People, Culture, Team, Management
The importance of a strong corporate culture cannot be underestimated. Find out how to identify your corporate culture, and the simple steps you can take instil a positive culture across your franchise network.

CCH3 – Level 2

Buzzwords: HR, Legal, Crisis Management, Reputation Management
As a franchisor the credibility of your brand is one of your greatest assets. Do you have a plan in place to protect it? Attend this session to learn why you should and how to do it.

M5&6 – Level 1

Served in the Promenade Foyer & Promenade Hall. Network with your peers and meet our exhibitors to find out the latest information about products and services available in the franchising sector.

Promenade Foyer & Promenade Hall - Level 1

Join us to celebrate franchising’s highest achievers as the winners of the 2018 MYOB FCA Excellence in Franchising Awards are announced.