Time Topic
06.30 - 08.00 Delegate Registration
08.30 - 08.40 Official Opening - Opening & Welcome (CEO Mary Aldred)
08.40 - 09.10

Latest Actions & Enforcement Priorities of the ACCC

  • MC: Derek Sutherland (HWL Ebsworth)
  • Speaker: Mick Keogh, Deputy Chair (ACCC)
09.10 - 10.00

Fairness in Franchising Report - Key Emerging Themes

  • MC: Penny Ward (Baker McKenzie)
  • Speakers: Stephen Giles (Norton Rose Fulbright), Philip Colman (MST), Mary Aldred (FCA)
10.00 - 10.40

The Future of Franchise Dispute Resolution

  • MC: Phil Colman (MST)
  • Speaker: Alan Wein (Wein Mediation)
10.40 - 10.55 Morning Tea
11.00 - 11.40

Technology and Funding Stream: Concurrent Sessions

  • Data Privacy & Data Risk
  • Digital Transformation In Franchise Systems - Keeping Up
  • Modernising Your Franchise Agreement
11.45 - 12.30

Compliance and Drafting Stream: Concurrent Sessions

  • Franchise Class and Group Actions
  • Alternative Models
12.30 - 13.10 Lunch
13.15 - 13.55

Compliance and Drafting Stream: Concurrent Sessions

  • Compliance Programs - What Makes An Effective Compliance Program?
  • Practical Issues In Insolvency - First 30 Days
14.00 - 14.40

Compliance and Drafting Stream: Concurrent Sessions

  • Good Corporate Governance - What It Means In Practice
  • How To Get Your Business Sale Or Investment Ready
  • Impact Of The Expansion Of Statutory Intervention On Franchise Agreements
14.40 - 15.00 Afternoon Tea
15.05 - 15.50

Demystifying the ACCC

  • MC: Louise Wolf (MST)
  • Speakers: Kristie Piniuta and David Salisbury (ACCC)
15.50 - 16.40

Future of Franchising

  • MC: Rebecca Bedford (Minter Ellison)
  • Speaker: James Stewart (KPMG)
16.40 - 17.30

Case Update 2019: A Critical View of Recent Important Franchising Cases

  • MC: Philip Vickery (K&L Gates)
  • Speakers: Alicia Hill (MST Lawyers) and Gavin Handran (Queensland Barrister)
17.30 - 17.35 Closing Comments
Time Topic
06.30 - 08.00 Delegate Registration
07.00 - 08.00 Day One Breakfast Keynote (Pippa Hallas - CEO, Ella Baché)
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08.20 - 08.30 Day One Official Opening
08.30 - 08.45 Outlining the FCA's Strategic Vision (Mary Aldred - CEO, Franchise Council of Australia)
09.00 - 09.45 Opening Keynote (Janine Allis - Founder, Boost Juice)
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09.45 - 10.15 Morning Tea
10.15 - 11.00 Panel Discussion: Digital Disruption
11.00 - 11.45 Keynote Presentation (Nigel Collin, Change & Leadership Expert)
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11.50 - 12.50 Roundtables
13.00 - 14.00 Lunch
14.00 - 14.45

Concurrent Sessions:

  • MYOB Workshops
  • Creating A Healthy Franchising Culture
  • WIF Workshop
14.55 - 15.40

Concurrent Sessions:

  • Innovative Financial Solutions For Your Brand
  • Communicating With Franchisees
  • Compliance Update - Best Practice Disclosure
15.40 - 16.10 Afternoon Tea
16.10 - 16.55 HOF Round Tables and Q & A Panel
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19.00 - 22.30 Social Networking Night
Time Topic
07.30 - 08.30 Delegate Registration
07.30 - 08.15 Breakfast With The Exhibitors
08.30 - 08.40 Day Two Official Opening
08.40 - 09.25 Day Two Opening Keynote (Kate Carnell - Australian Small Business And Family Enterprise Ombudsman)
09.25 - 10.10 NextGen in Franchising
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10.10 - 10.40 Morning Tea
10.40 - 11.25 Keynote Presentation (Nicole Hatherly - Happiness Concierge)
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11.30 - 12.30 Roundtables
12.40 - 13.40 Lunch
13.40 - 15.25

Concurrent Sessions:

  • Food Retail Revolution
  • Compliance Workshop
  • WIF Workshop
14.35 - 15.15

Concurrent Sessions:

  • Successful Franchisee Recruitment
  • Marketing For Your Brand
15.15 - 15.45 Afternoon Tea
15.45 - 16.30 Closing Keynote (Dylan Alcott - Paralympian)
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18.45 - 23.00 MYOB FCA Excellence in Franchising Awards Gala Dinner

Embrace Change And

Forge Ahead

Register for the 2019 National Franchise Convention today

Keynote Presentation

A bit about Boost
Janine Allis is not your everyday self-made businesswoman. She grew her juice and smoothie empire in 2000 from her kitchen bench, to an international success story – with 500 stores in 13 countries (and counting), Boost Juice is a household name! But her path has been anything but ordinary. “I’ve had no formal business training, just a simple common sense approach to business. I did not know what the traditional path looked like so I made it up along the way” she admits. Janine’s philosophy is simple – if she can do it, anyone can.

janine Allis

Founder, Boost Juice

Closing Keynote

Becoming the Best Version of Yourself
Born with a tumour wrapped around his spinal cord and without the use of his legs, Dylan was able to beat the odds and achieve more than the doctors ever thought he would, thriving into one of Australia’s most recognisable and successful Paralympians. Dylan is the epitome of making the most out of the situation you are given, and thrives on showing others the importance of focusing on the things that you can control in order to live a full and incredible life.

Dylan Alcott OAM


Keynote Presentation

How to harness the Millennial Mindset to unlock our future.

How are you going to serve the customers, team and employees of your future? What’s worked over the last 10 years isn’t going to work for the next decade, so we need strategies to work with an increasingly younger workforce for succession planning and growth targets.

Join Nicole Hatherly as she outlines the top five attributes of a Millennial Mindset, how to innovate for success working with multi generational workers, and how to embrace a world where Digital Natives and Digital Immigrants meet in our future workforce.
Nicole Hatherly 28

Nicole Hatherly

Happiness Concierge

NextGen in Franchising

The NextGen in Franchising program is the beginning of an evolving dialogue with young entrepreneurs to empower them as business leaders for the future. The Franchise Council of Australia have selected some of Australia’s best submissions in this year’s global competition to have the opportunity to showcase their brand on stage in front of the National Franchise Convention audience. What better way to gain exposure and feedback at the early stages of the franchising journey. Also hear from a panel of past participant in the program as they share what being NextGen has done for their business.

HOF Round Tables and Q & A Panel

Lessons from Famous Franchise Systems.
Murray d-Almeida-Photo

Murray D’Almeida

Franchise Expert

Keynote Presentation

Business success is not a one-off event or a single “eureka” moment. It’s a continuous, step-by-step process of becoming better every day. Incremental change is the surest route to the top; though others may skip the climb in favour of a helicopter, those who earn the summit tend to stay longest. Come along to hear entrepreneur Nigel Collin discuss the Game of Inches, your straightforward roadmap to no-nonsense, long-term business success.
Nigel Collin

Nigel Collin

Change & Leadership Expert

Day One Breakfast Keynote

Adapting to a Changing Environment Without Losing Your Values or Vision.

Pippa Hallas

CEO, Ella Baché