National Franchise Convention 2019
Evolving in a New Landscape: Innovation & Transformation

October 20-22, 2019

The Star

Gold Coast, Queensland



Legal Symposium

Sunday 20 October 2019

The 2019 Legal Symposium is a special program in conjunction with the main NFC schedule, designed to provide an essential update on legal developments that affect franchise business. Distinct from other conference events, the program specifically addresses topics for lawyers, in-house counsel and other stakeholders with an interest in law that impacts on franchising.



Welcome Drinks

Sunday 20 October 2019

6.15PM - 8.15PM

Join in the camaraderie in the conference foyer with your fellow delegates for the first social function of NFC19.


Monday 21 October 2019

7.00AM - 5.00PM

NFC Day One starts at 7:00 AM sharp with our wonderful breakfast keynote, Pippa Hallas from Ella Bache. Enjoy a full plated breakfast before attending the day one main program.

A selection of informative and exciting keynote speakers will be presenting on Day One, including Boost Juice founder Janine Allis and business motivator Nigel Collin, with up to the minute and relevant concurrent discussion sessions. Finish the day with our Hall of Fame roundtables and Q&A panel.

Networking Drinks

Monday 21 October 2019

7.00PM - 10.30PM

Finish Day One on a high with drinks and canapes around the beautiful pool setting where you can continue to network and build relationships with your franchise colleagues.

NFC Day Two

Tuesday 22 October 2019

7.30AM - 4.30PM

Another jam-packed program including exciting concurrent sessions, roundtables and our exciting final day keynote speakers, Nicole Hatherly, Happiness Concierge and gold medal Paralympian and recent French Open champion, Dylan Alcott.

MYOB FCA Excellence in Franchising Awards Gala Dinner

Tuesday 22 October 2019

6.45PM - 11.00PM

Celebrate in Black Tie style with your MYOB FCA Excellence in Franchising Awards National Finalists at the Star Marquee, including a three course meal, award presentations and entertainment.



Embrace Change And

Forge Ahead

Register for the 2019 National Franchise Convention today

Keynote Presentation

Confronting the challenge and emerging stronger

7-Eleven CEO Angus McKay explains the comprehensive program of reform and remediation that has made the business an exemplar of how to address operational and compliance issues and better position the business for growth.

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Angus McKay

CEO, 7-Eleven


Michele Levine was born with a passion for people and what makes them tick, social justice and an insatiable curiosity about life.

With over 30 years’ experience as a researcher, Michele has been responsible for thousands of surveys, including many of the largest research projects ever undertaken in Australia, many of which continue to play a critically important part in shaping our society today.

With a fundamental belief in the empowering value of information, Michele was instrumental in the development and refinement of Roy Morgan Single Source, the world’s leading consumer study (based on over 50,000 interviews a year) and, in 2010, the introduction of the Roy Morgan Business Survey.

Michele was ahead of her time in foreseeing the exponential growth of Big Data and, consequently the need for software (like ASTEROID) which can manage and order massive volumes of data – as well as the need for highly trained analysts who can help make sense of it.

Michele levine

CEO, Roy Morgan

Keynote Presentation

A bit about Boost
Janine Allis is not your everyday self-made businesswoman. She grew her juice and smoothie empire in 2000 from her kitchen bench, to an international success story – with 500 stores in 13 countries (and counting), Boost Juice is a household name! But her path has been anything but ordinary. “I’ve had no formal business training, just a simple common sense approach to business. I did not know what the traditional path looked like so I made it up along the way” she admits. Janine’s philosophy is simple – if she can do it, anyone can.

janine Allis

Founder, Boost Juice

Closing Keynote

Becoming the Best Version of Yourself
Born with a tumour wrapped around his spinal cord and without the use of his legs, Dylan was able to beat the odds and achieve more than the doctors ever thought he would, thriving into one of Australia’s most recognisable and successful Paralympians. Dylan is the epitome of making the most out of the situation you are given, and thrives on showing others the importance of focusing on the things that you can control in order to live a full and incredible life.

Dylan Alcott OAM


Keynote Presentation

How to harness the Millennial Mindset to unlock our future.

How are you going to serve the customers, team and employees of your future? What’s worked over the last 10 years isn’t going to work for the next decade, so we need strategies to work with an increasingly younger workforce for succession planning and growth targets.

Join Nicole Hatherly as she outlines the top five attributes of a Millennial Mindset, how to innovate for success working with multi generational workers, and how to embrace a world where Digital Natives and Digital Immigrants meet in our future workforce.
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Nicole Hatherly

Happiness Concierge

NextGen in Franchising

The NextGen in Franchising program is the beginning of an evolving dialogue with young entrepreneurs to empower them as business leaders for the future. The Franchise Council of Australia have selected some of Australia’s best submissions in this year’s global competition to have the opportunity to showcase their brand on stage in front of the National Franchise Convention audience. What better way to gain exposure and feedback at the early stages of the franchising journey. Also hear from a panel of past participant in the program as they share what being NextGen has done for their business.


Jeremy Loeliger was appointed General Manager of the National Basketball League from 1 July 2015, and Chief Executive Officer from 2016. Since that time Mr Loeliger has overseen the League’s commercial transformation, establishing the foundations for a successful and sustainable future for professional basketball in Australia. Before joining the NBL, Mr Loeliger was a partner of a national law firm, practising corporate and commercial law with a focus on mergers and acquisitions and capital markets, but also including a successful niche sports law practice. Mr Loeliger also sits on the Executive Committee of the Victorian Chapter of the Australia China Business Council, and is a champion of Sino-Australian trade and the important role of sports diplomacy.

Jeremy Loeliger

CEO, National Basketball League

Keynote Presentation

Business success is not a one-off event or a single “eureka” moment. It’s a continuous, step-by-step process of becoming better every day. Incremental change is the surest route to the top; though others may skip the climb in favour of a helicopter, those who earn the summit tend to stay longest. Come along to hear entrepreneur Nigel Collin discuss the Game of Inches, your straightforward roadmap to no-nonsense, long-term business success.
Nigel Collin

Nigel Collin

Change & Leadership Expert

Day One Breakfast Keynote

Adapting to a Changing Environment Without Losing Your Values or Vision.

Pippa Hallas

CEO, Ella Baché