*Please note timings and sessions are subject to change without notice*
400 CFE points
2024 National Franchise Convention
Legal Symposium
Sunday 19 May, 2024
Day One
Monday 20 May, 2024
Day Two
Tuesday 21 May, 2024
9.00 am - 5.00 pm
Registration
Location: Foyer
5.30 pm - 7.30 pm
Welcome/Social Networking Reception
Proudly Sponsored by Franchise Cloud and Afterpay
Join us at Hemingway's Brewery for an opportunity to connect with delegates in a relaxed environment.
7.30 pm - 10.00 pm
Franchise X Industry Segments Dinner (Additional Social Event)
Location provided upon registration
10.00 pm - onwards
Franchise X Informal Drinks
Lobby Bar, Pullman International Hotel
Continue networking with a night cap!
Continue networking with a night cap!
7.00 am - 5.00 pm
Delegate Registration
Location: Exhibition Hall
9.15 am - 9.25 am
Official Welcome to Country by Minjil
Location: Auditorium B & C
9.25 am - 9.35 am
Chief Executive Officer Address, All things FCA Moving Forward
Location: Auditorium
9.40 am - 9:45 am
Premium Sponsor Address, Ideagen Op Central
Josh Cairns, Chief Executive Officer, Ideagen OP Central
Location: Auditorium
Location: Auditorium
9.50 am - 10.00 am
Chairman's Address
Brendan Green, Chairman, Franchise Council of Australia
Location: Auditorium B & C
Location: Auditorium B & C
10.00 am - 10.10 am
Minister for Small Business Address
The Hon Julie Collins MP
Location: Auditorium
Location: Auditorium
10.10 am - 10.30am
Partnering to achieve Small Business Success
Robert Hortle, Wage Inspectorate Victoria | Dominique Lamb, Small Business Commissioner, Queensland
Location: Auditorium B & C
Location: Auditorium B & C
10.30 am - 11.00am
Franchise Code Review Discussion
Dr Michael Schaper, Chair of Energy Consumers Australia
Location: Auditorium B & C
Location: Auditorium B & C
11.00am - 11.30 am
Franchising on the Edge - Exploring the Opportunity in Order to Exceed we must Explore
Richard Thame, Director, NSW/ACT State President, Franchise Council of Australia | Sonia Shwabsky, Chief Executive Officer, Kwik Copy
Location: Auditorium B & C
Location: Auditorium B & C
11.30 am - 12.00 pm
Morning Tea
Location: Exhibition Hall
12.00 pm - 12.45pm
Defining Opportunity for Small Business Franchising
Simon Kuestenmacher, Futurist, Demographer and Researcher - Proudly Sponsored by Geotech
Location: Auditorium B & C
Location: Auditorium B & C
12.45 pm - 1.15 pm
Keynote Address
Jocelyn Brewer, Psychologist
Location: Auditorium B & C
Location: Auditorium B & C
1.05 pm - 2.35 pm
Exhibitor Lunch
1.15 pm - 1.35 pm
Driving engagement and teams through digital within reason...
Fireside chat with Jocelyn Brewer, Psychologist
Location: Auditorium B & C
Location: Auditorium B & C
1.35 pm - 2.35 pm
Lunch
Location: Exhibition Hall
2.35 pm - 3.15 pm
Concurrent Session 1: Data Driven: Digital in Practice
LJ Loch (Facilitator), Franchise Council of Australia | Brendan Green, Chairman, Franchise Council of Australia | Darryn McAuliffe Chief ExecutiveOfficer, FRANdata & The Australian Franchise Registry
Location: Auditorium A
Location: Auditorium A
2.35 pm - 3.15 pm
Concurrent Session 1: Digital and Brand continuity in driving small business success
Helen Alfa (Facilitator), Franchise Council of Australia | Tracey Cooper, Chief Executive Officer, Dokio | Michael Black, Founder & Director, Success Tutoring | April Harwood, Chief Franchising Operations Officer, JAX Quickfit Franchising Systems | Adrian Furminger, Chief Operations Officer, Snap Fitness Location: Auditorium D
3.20 pm - 4.00 pm
Concurrent Session 2: How to Grow your Business through Franchising
Peter Buckingham (Facilitator), Co- Founder and Managing Director, Spectrum Analysis | Steve Grossrieder, Chief Executive Officer & Managing Director, Jax Tyres & Auto | Jeremy Hassell, Co- Founder, City Cave
Location" Auditorium A
Location" Auditorium A
3.15 pm - 3.55 pm
Concurrent Session 2: Culture Building and Supporting Local Businesses to Succeed
Clayton Treloar MBE (Facilitator), Board Member, Franchise Council of Australia | Amber Manning, Board Member, Franchise Council of Australia, Chief Executive Officer, Just Cuts | Kerri Wane, Chief Executive Officer, San Churro | Jason Keen, Red Rooster
Location: Auditorium D
Location: Auditorium D
4.00 pm - 4.30 pm
Afternoon Tea
4.30 pm - 5.00 pm
Special Guest Speaker
Petina Tieman, Complete Business Solutions, Cairns
Location: Auditorium
Location: Auditorium
5.00 pm - 5.10 pm
FCA Special Announcement
5.10 pm - 5.15 pm
Day 1 Wrap Up
Andrew Klein, Master of Ceremonies
6.30 pm - 10.30 pm
Origin, Excellence in Franchising Awards Gala Dinner (Additional Social Event)
Location: Trinity Room
7.00 am - 5.00 pm
Registration
Location: Meeting Room M2 & M3
7.30 am - 8.15 am
Breakfast Session - Exceed…The Franchise Relationship - Interactive Breakfast Discussion (Additional Social Event)
Greg Nathan, Founder, Franchise Relationships Institute
Location: TBC
Location: TBC
9.00 am - 9.45 am
Defining Innovation and Adaption in Franchising
Mark Carter, Coach, Glow International
Location: Auditorium
Location: Auditorium
9.45 am - 10.25 am
Disruptive Tech: The Inescapable Future! Are You Ready?
Steve Sammartino
Location: Auditorium
Location: Auditorium
10.25 am - 10.45 am
Priorities and Opportunities for Small Businesses
The Hon Sussan Ley MP, Deputy Leader of the Opposition
Location: Auditorium
Location: Auditorium
10.45 am - 11.15 am
Morning Tea
Location: Auditorium
11.15 am - 11.55 am
The Importance of taking risks and saying ‘yes’ in business. Understanding How and Why your customers buy.
Natalie Waters, Business Coach and Mentor, Behavioural Profiler – Elevate Coaching
Location: Auditorium
Location: Auditorium
11.55 am - 12.15 am
Fireside chat: The Practice of stepping out of your comfort zone
Marcel Lai (Facilitator), Global Chief Operating Officer, InXpress| Selina Bridge, Board Member, Franchise Council of Australia, Chief Executive Officer, KX Pilates | Jared Dawson, Founder, Brainiact
12.15 pm - 12.55 pm
Ignite your Teams Potential with mindset and Profitable Relationships
Kaley Chu, Founder & Chief Executive Officer, 100 Lunches, Personal Branding Coach
Location: Auditorium
Location: Auditorium
12.55 pm - 1.15 pm
Fireside chat: Unpack Failures to Explore Success & Overcoming Obstacles
Kaley Chu (Facilitator), Founder & Chief Executive Officer, 100 Lunches | Personal Branding Coach | Peter Fiasco, Head of Franchising, Kwik Kopy
Location: Auditorium
Location: Auditorium
1.15 pm - 2.00 pm
Lunch
Location: Exhibition Hall
1.55 pm - 2.35 pm
Concurrent Session 1: Exploring and adapting to the challenges in Franchising, 2024 and beyond
Vanessa Wilmot (Facilitator), Operations Director, Geotech Information Services | Elise Gillespie, Joint CEO, Bakers Delight Holdings | Kellie Cranch, Head of Development, City Cave
1.55 pm - 2.35 pm
Concurrent Session 1: Unveiling Excellence in Franchising | Hear about the Journey, Learning and Opportunity
Stephen Giles (Facilitator), Partner, Norton Rose Fulbright | David Mansfield, Managing Director, Quest Apartment Hotels | Michelle Price, APAC Chief Commercial Officer, InXpress
Location: Auditorium 3 / Room M1, M2, M3
1.55 pm - 2.35 pm
Concurrent Session 1: Sales for Non-Sales People
Tori Cooke, Principal Consultant, Pandora Enterprise Projects
2.35 pm - 3.15 pm
Concurrent Session 2: Deep Dive into Operational Compliance - Establishing and Maintaining Best Practice
Josh Cairns (Facilitator), Chief Executive Officer, Ideagen OP Central | Alicia Hill, Principal, Sladen Legal | Nick Rimington, Partner, Norton Rose Fulbright Australia |
Raynia Theodore, Principal, MST Lawyers
Raynia Theodore, Principal, MST Lawyers
Location: Auditorium 3 / Room M1, M2, M3
2.35 pm - 3.15 pm
Concurrent Session 2: Franchise Network Growth
Taylor Fielding, Managing Director, TFM Digital | Jim Softis, Managing Partner, Business Advisory, Findex
Location: Auditorium 3 / Room M1, M2, M3
Location: Auditorium 3 / Room M1, M2, M3
2.35 pm - 3.15 pm
Concurrent Session 2: Session Details to be Announced
Speakers to be announced.
Location: Auditorium 3 / Room M1, M2, M3
Location: Auditorium 3 / Room M1, M2, M3
3.15 pm - 3.45 pm
Afternoon Tea
Location: Exhibition Hall
3.45 pm - 4.25 pm
Driving a Movement with Determination and Entrepreneurial Drive with Glenn Marsden
Glenn Marsden, Founder & Creator, Imperfectly Perfect Campaign
Location: Auditorium
Location: Auditorium
4.25 pm - 4.35 pm
Where to now?
Brendan Green, Chairman, Franchise Council of Australia
Location: Auditorium