Terms & Conditions

  • Please note that prices are all inclusive of GST.
  • NFC18 Two Day pass includes the Gala Dinner unless this has been opted out during purchase, please ensure you opt out if you cannot attend.
  • 3 or more and 5 or more discounted ticket prices apply automatically in the cart when delegate amount is hit, discounts apply in single transactions only.

Franchise Council of Australia reserves the right to change the program at any time. Every effort will be made to ensure a program of equivalent standard.

Franchise Council of Australia reserves the right to change the program at any time. Every effort will be made to ensure a program of equivalent standard.

Please note social events are not included in all ticket packages, ensure that you purchase the appropriate package if you are intending to attend the social events.

Cancellations must be received in writing (email) 72 business hours prior to the event for refunds to be processed in full. If a cancellation is received within 72 hours of the event, no refund will be issued, and they are not transferable.

Consideration is given to all requests for a refund. If an event is cancelled by the FCA, a full refund will be issued.

FCA collects and stores your personal information for the purposes of providing membership services, education and training programs, and improving and promoting products and services, and membership status in various ways. Click here to read full Privacy Policy.

Special dietary and physical requirements will not be catered for unless requested before the event registration closing date. Please mention these in the comments field when purchasing tickets.

The Franchise Council of Australia will hereafter be referred to as ‘the organisers’

  • Sponsor and exhibition packages will be allocated in order of booking forms.
  • The organisers accept no liability for damage to exhibits by loss, damage, theft, fire, water, storms, strikes, riots or any cause whatsoever. Sponsors and exhibitors are advised to insure against such liability.
  • The organisers reserve the right to change the venue and duration if circumstances demand at their discretion. The sponsor will indemnify the organisers in respect of any claims and demands in respect thereof. The sponsor must take out adequate insurance in respect of all claims.
  • The organisers reserve the right to alter the exhibition floorplan at their discretion.
  • Exhibits must not be removed and displays must not be dismantled either partly or in total before closing time on the last day of the exhibition. All exhibits and display material must be removed by the time indicated in the sponsor’s manual.
  • Sponsors and exhibitors may only conduct competitions or offer prizes with the permission of the organisers.
  • The sponsor undertakes that they will not hold any events, educational or social functions at the same time as official conference program sessions or social functions.
Payment details
  • An invoice will be sent on receipt of the booking form.
  • If payment is not received within 14 days of receipt of the invoice your booking will be cancelled.
  • For cancellation of sponsorship and /or exhibition at least 2 months prior to the commencement of the conference, full payments will only be refundable if the organisers are able to re sell the package.
  • For cancellations, less than 2 months prior to the commencement of the exhibition, all payments are non-refundable.